RAGE!
Ok, as most of you know, i’m quite an easy going guy. Not a particularly angry person, but I am at this very moment. Why I hear you ask. Well it all goes back to October. I started my Christmas shopping (very early, i know) and saw a present for my friend Kayleigh I thought she’d like, so I ordered it. Well, waited a few weeks, it had’t arrived, so emailed the people, they said 1 had been sent out already, but that they’d send out another one. “Ok, easy mistake, still got ages” I thought. It’s now December, still didn’t have it. Emailed again (no phone number for them sadly) they said a replacement had been sent out, so was quite annoyed. I was reassured that the next one would be here before Christmas……well guess what, that didn’t arrive either. I explained to Kayleigh, she understood thankfully. Got a phone call on Wednesday saying that they sent out ANOTHER replacement.
Well, come Friday, I received a package. I rejoiced that it had finally come!! I opened it to check for damage etc and what do I find….damage? No, the item is in proper condition…..it’s not what I ordered though! After 4 months of waiting, they send me out the wrong bloody thing! Cheezy is not impressed at all.
What lesson have I learnt? well, a few.
- DO NOT USE TOYS R US ONLINE
- Check that customer services has a phone number, emails are simply not good enough
- Don’t accept their apologies after the second mistake, I know Jesus would, but hey, he was perfect
Rant over…..for now